Warranty

As a customer of the Wilmink Group you have access to your own customer portal where you can arrange or review your order history, returns, warranties, back orders and outstanding invoices.

Login

If you are already a customer, you will have received your login details from us; if you are not yet a customer or do not have login details, please contact us.

You have access to the customer portal via our TecDoc or Aldoc web shops.

Go to the Customer portal

Warranties
You can submit a warranty request by filling in the digital warranty form, where it is possible to upload multiple attachments (e.g., photos, videos, etc.).

This includes a status overview for all warranty requests, including submission date, status pending, status accepted, the amount to be credited and credit note, etc.

Download the overview of the complete warranty request procedure here.